HAVE YOU HUGGED YOUR PARTY RENTAL COMPANY TODAY?

Byline: LISA HURLEY OF ALL EVENT professionals, party rental operators are often the first to be asked to cut their prices and the last to be paid. But many party rental pros note that some clients do a far better job than others at making deals that make sense for everyone. STAR TREATMENT Clients often get a gold star when they treat the rental crew like gold. "Every time we get a thank-you note from a client, we read it out loud in our staff meetings, and it gets passed around to staff," says Tom Gifford, operations vice president for Rancho ...